Will our wedding be on your website or blog?
We show at least some work from the vast majority of the weddings we work on and generally speaking, the couples who book us are fine with that. The simple fact is that if we couldn’t show the work we create then you wouldn’t have found us – and we wouldn’t have a business. That said, we’re obviously sensible about what we show and only use pictures in specific ways – maybe a blog post or on our portfolio pages or on our social media accounts, but not necessarily all of them. We’re not in the business of embarrassing people or causing them problems.
Do we get the high-resolution image files and can we print and share them?
Of course! As standard, we supply the fully-edited high-resolution digital image files from your wedding day and pre-wedding shoot, either as a download or on a gorgeous personalised USB memory stick (depending on your booking optons). You will receive the files in three resolutions – for social media, for HD TVs and tablets and very large, original resolution files suitable for printing.
Do you provide images in colour or black-and-white?
All images are supplied in colour by default. If your booking package includes a slideshow, we’ll convert a few pictures into black-and-white and you’ll receive those files in addition to the colour version. Our black-and-white conversions are all edited individually are quite different to the colour version in terms of tonality and feel, sometimes dramatically so. If you’re interested in having more images converted to black-and-white, we do offer an optional service to supply your entire photo set in colour *and* black-and-white for an additional charge. This can be chosen when you book or at a later date.
Do you always photograph weddings together?
Yes and our standard pricing options include both of us working together. We occasionally photograph very small weddings on our own.
Can we meet before we decide to book?
Absolutely. We prefer to meet people before they book, if possible. We can chat for as long as you like and have plenty of demo albums for you to see. No hard-sell or pressure. We do all meetings at our home near Bromsgrove.
How do we book you?
Let us know you’d like to book we’ll send you a link to our booking form. We’ll then set up your contract online. It’s all very quick and easy.
How far do you travel for weddings?
About 60-90 minutes or so from our home near Bromsgrove is fine. For weddings further away we might need to charge a little more or have an overnight stay, but we’ll discuss and agree all this before you book.
Who actually takes the pictures?
Rob and Sarah. We don’t bring in other photographers.
Can you hold our date for us?
We get over 400 enquires per year so we have to work on a strict first-come, first-served basis. To book our services for your wedding date, we need a signed contract and booking payment.
How much is the deposit and when is the rest of the money due?
The booking payment is £400 and will need to be paid at the same time your contract is signed. An interim payment is due six months before the wedding date. The balance is due four weeks before the wedding day. Additional costs for album upgrades and additional products can wait until after the wedding.
Will there be a contract to sign?
Yes, it will be signed by both of you. Our contract covers all the important points including the payment schedule, what you will receive and our standard terms and conditions. It’s mostly common-sense stuff. Boring, but essential.
Do you ever work for anyone else?
Generally no, although we help other wedding photography companies when one of their staff has been ill or unavailable.
What happens if you are ill?
The chances of both us being so ill that we cannot work are pretty slim, but over the years we’ve developed a great network with like-minded photographers, all of which are at a similar level to us. This means we have a pool of people to contact in the event of an absolute emergency.
I never feel comfortable in front of the camera and don’t like having my picture taken – what can you do?
Many of the couples who come to us ask this question. Most people feel a bit awkward at first but we’ll put you at ease in no time. If you’re concerned about your ‘couple session’ we would always recommend our optional pre-wedding shoot. This gives us chance to get to know each other a little and will make you feel a little more comfy in front of the lens.
Are you insured?
Of course. We carry full public liability and indemnity insurance. We also recommend that you purchase wedding insurance for yourselves.
Are you a proper business?
Absolutely.
Do your prices include VAT?
As a small business we fall under the legal threshold for VAT, therefore no VAT is payable by you on any of our products or services.